求人・仕事内容(詳細)


【求人・仕事内容の詳細】
Job ID 676638BR
Location Kapolei, Hawaii, United States
Business Aulani, A Disney Resort & Spa
    Aulani, A Disney Resort & Spa
    その他 (OTHERS)
    サービス(ホテル・旅行)(SERVICE_HOTEL, TRAVEL)
    Job Summary:
    Recreation Host/Hostess cast members will maintain poolside cabanas for all Guests while providing exemplary Guest Service at various pool locations. They will also staff the Dive Shop, slide dispatch and pool gates.
    Responsibilities:
    Ensure the safety of Guests, may be a first responder to emergency situations
    Welcoming cabana Guests and providing a sense of arrival
    Maintain overall upkeep of all cabanas
    Assist with clearing pool deck of used towels, lifejackets, and trash
    Politely ensure adherence to rules and safety guidelines in the Recreation locations
    Greet Guests with positive, friendly and helpful attitude
    Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
    Frequent walking/standing/pushing/pulling
    Frequent bending/twisting and kneeling
    Frequent use of hands
    Strong observational skills to proactively identify Guest needs and ensure safety guidelines are being followed
    Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity
    フルタイム・正社員 (FULL TIME)
    Basic Qualifications:
    Strong verbal communication skills able to positively engage with guests, team members and management
    Enthusiastic about interacting with, assisting, and receptive to all guests
    Proactive in anticipating guest needs
    Must be able to complete repetitive tasks while maintaining quality
    Responsible and mature
    Energetic and comfortable givin and taking feedback
    Prolonged standing for two to three hours at a time and heavy lifting may be required
    You must be at least 18 years of age to be considered for this role
    Preferred Qualifications:
    Previous experience in a Hotel/Resort environment
    Previous cabana or pool service experience
    Knowledgeable about Resort and surrounding areas
    Knowledge of Hawaiian/Japanese language preferred
    Previous experience in hospitality or tourism related role on the Hawaiian Islands preferred
    Additional Information:
    SCHEDULE AVAILABILITY

    Full-Time requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year.

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    About Aulani, A Disney Resort & Spa:
    Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.

    About The Walt Disney Company:
    The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

    This position is with Disney Vacation Club Hawaii Management Company, LLC, which is part of a business segment we call Aulani, A Disney Resort & Spa.

    Disney Vacation Club Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.